Cancellation & Refund Policy
Rules & Restrictions
- Keep your account active and follow fair‑play rules to avoid suspension or asset removal.
- Scripts, bots, chip transfers, chip trading, and multi‑account collusion are strictly prohibited.
Cancellations & Refunds
- Virtual items, once issued, are generally non‑refundable.
- If virtual items fail to be credited due to system issues, we will verify and re‑issue promptly.
- Refunds or re‑issues follow applicable laws and platform rules and may require in‑app verification.